Accessibility Statement for Innovate Skills Institute

Innovate Skills Institute is committed to ensuring digital accessibility for all individuals, including those with disabilities. We are continually working to improve the user experience for everyone and adhere to the highest accessibility standards. We believe that everyone should have equal access to our online courses and resources, regardless of their abilities or disabilities.

Our Commitment to Accessibility

We are dedicated to providing a website that is accessible to the widest possible audience, regardless of technology or ability. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provides recommendations for making web content more accessible. We have implemented various strategies and technologies to ensure that our website is easy to use and navigate for people with disabilities.

Measures to Support Accessibility

Innovate Skills Institute takes the following measures to ensure accessibility of our website:

• Regular Accessibility Audits: We conduct regular accessibility audits of our website to identify and address any accessibility issues. These audits are performed by both internal accessibility experts and independent third-party consultants.
• Accessibility Training: Our web development and content creation teams receive ongoing training on accessibility best practices and WCAG guidelines. This training ensures that accessibility is considered throughout the development lifecycle.
• User Feedback: We actively solicit feedback from our users, including those with disabilities, to identify areas for improvement and enhance the accessibility of our website.
• Assistive Technology Compatibility: Our website is designed to be compatible with a wide range of assistive technologies, including screen readers, screen magnifiers, and voice recognition software.
• Clear and Simple Language: We strive to use clear and simple language throughout our website to make it easier for everyone to understand our content.

Accessibility Features

Our website includes several features to enhance accessibility for users with disabilities:

• Alternative Text for Images: All images on our website include descriptive alternative text (alt text) to provide context for users who are unable to see the images. This text can be read by screen readers and other assistive technologies.
• Keyboard Navigation: Our website can be navigated entirely using a keyboard, without requiring a mouse or other pointing device. This is essential for users with motor impairments.
• Sufficient Color Contrast: We ensure that there is sufficient color contrast between text and background colors to make our content easier to read for users with low vision or color blindness.
• Resizable Text: Users can easily resize the text on our website without losing content or functionality. This can be done using browser settings or assistive technology.
• Clear and Consistent Navigation: Our website features a clear and consistent navigation structure to help users find the information they need quickly and easily.
• Forms with Proper Labels: All forms on our website include proper labels and instructions to help users understand how to fill them out.
• Meaningful Sequence: Content is presented in a meaningful order that is logical and easy to follow, even when assistive technologies are used.

Conformance Status

The Innovate Skills Institute website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We are actively working to address any remaining accessibility issues and bring our website into full conformance with WCAG 2.1 Level AA. Our ongoing efforts include:

• Reviewing and updating existing content to ensure it meets accessibility standards.
• Testing new features and content with assistive technologies to identify and address any accessibility issues.
• Providing ongoing training to our web development and content creation teams on accessibility best practices.

Known Limitations

Despite our best efforts to ensure accessibility of the Innovate Skills Institute website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

1. PDF Documents: Some of our older PDF documents may not be fully accessible. We are working to replace these documents with accessible HTML versions or provide accessible alternatives.
2. Third-Party Content: Our website may include content from third-party providers that is not fully accessible. We are working with these providers to improve the accessibility of their content.

Feedback and Contact Information

We welcome your feedback on the accessibility of the Innovate Skills Institute website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Email: accessibility@innovateskillsinstitute.com.au
• Phone: +61 3 1468 0573
• Postal Address: Level 10, 25 Martin Place, Sydney NSW 2000, Australia

We try to respond to feedback within 5 business days.

Technical Specifications

Accessibility of the Innovate Skills Institute website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript
• ARIA

These technologies are relied upon for conformance to the accessibility standards used.

Assessment Approach

Innovate Skills Institute assessed the accessibility of this website using the following approaches:

• Self-evaluation: The website was evaluated internally by Innovate Skills Institute staff.
• External evaluation: The website was evaluated externally by Intopia, an accessibility consultancy.

Formal Complaints

If you are not satisfied with our response, you have the right to lodge a formal complaint with the Australian Human Rights Commission.

Date of Statement

This statement was created on 15 September 2024 and last updated on 16 October 2024.

Policy Author and Contact

This accessibility statement was prepared by Amelia Rodriguez, Accessibility Officer at Innovate Skills Institute. For any questions or concerns regarding this policy, please contact us at accessibility@innovateskillsinstitute.com.au.